Contact

Please use the most appropriate contact address and always read the help on this site and in the software before reporting problems or requesting assistance.

• Software Support

Software support for registered users only. Please include your registration key in your first correspondance to this address. Any mail sent to this address without this information will be automatically filtered out and not get passed to a human.



• Installation Support

Installation support for all users. This provides limited support for any problems you may encounter installing the Virtual Fretboard. Please note that thousands of people download and successfully install the software every month. If you are having problems it is probably not to do with our installation routine but more likely a wider problem with your Windows® installation. We will try and help but obviously we cannot guarentee to diagnose and solve your operating systems problems for you.



• Site Licensing

Requests for information regarding educational establishment site licenses and the discounts available to music teachers and tutors should be sent to this address.



• General Information

Any other general enquires regarding the Virtual Fretboard.