Virtual Fretboard

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New to the Virtual Fretboard? - Click here to read our brief introduction document.

Here we have included a short list of frequently questions asked. Click on a question to read our answer. If you have a question that is not answered here please let us know so we can assist you and add it to this page.

1 - How do I enter the registration key?
2 - How do I display left handed chords and scales?
3 - What do I need to know to add a new instrument?
4 - How do I add a new instrument?
5 - What's all this Lite and Pro business?
6 - Can I use images from Virtual Fretboard in my guitar tutorial or web site?
7 - When I run the installer it does weird stuff, is my machine broken?
8 - How do I display all the notes on the fretboard for my instrument?
9 - I enter my registration key but nothing happens?
10 - I've placed my order but haven't received my registration key, have I been robbed?
11 - The software is not what I wanted, can I get a refund?
12 - I'm a guitar tutor, can I get bulk buy discounts?
13 - My statement shows a few dollars more than the order value, what's going on?
14 - I came here from a site that said it costs $x, but it's now $y, what's going on?
15 - Windows XP SP2 Users - Program won't install

Question 14:	I came here from a site that said it costs $x, but it's now $y, what's going on?
Answer 14:	On November the 5th 2002 we had to increase our prices to cover increasing costs this is reflected in the price. All good download sites use PAD files, we've updated our files to show the current price, the rest will have to be done manually, this takes time.

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